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Introducing Hosted PBX Suite

TelePacific Talks | December 2012

TelePacific Intros Hosted PBX Suite Up To Date | December 2012
December 2012

As another year draws to a conclusion we would like to take this opportunity to thank you for your partnership in 2012.

It has been a banner year for TelePacific and our vendor partners have played no small role in our success. How joyful we are during this holiday season to extend our sincere gratitude because it is talented and hard-working partners like you that help make our business possible.

On behalf of the more than 1,500 employees at TelePacific, please know that we greatly value your trust and confidence, and sincerely appreciate your loyalty to our business. We hope that you had a successful and fulfilling year and wish you and yours happy holidays and all the best in 2013.

TelePacific Intros Hosted PBX Suite

TelePacific has introduced a hosted PBX suite for small and medium-sized businesses. The new offering is a fully managed and feature-rich cloud-based integrated communications solution that allows employees to make and receive phone calls from any location and on any device.

Currently the vast majority of business IP telephony is supplied by premises-based solutions. But U.S. spending on hosted IP telephony/PBX services will nearly triple between 2011 and 2016, according to the recently released annual InfoTrack five-year forecast by T3i Group. The InfoTrack data suggests that most of the outlay on hosted IP telephony will be made by larger organizations, but a substantial number of small to medium-sized enterprises (SMEs) are also predicted to increase their investment in such services. Read more

Enterprises to "Get Real" About Cloud in 2013

The latest Forrsights survey by technology research firm Forrester suggests that nearly half of all enterprises in North America and Europe will set aside budget for private cloud investments in 2013 and nearly as many software development managers are planning to deploy applications to the cloud. This means that significant changes to business cultures and approaches to cloud investments are on the way, according to James Staten with Forrester.

Contributors to the Forrester cloud playbook weighed in with their cloud predictions for the coming year, and then voted for the top 10. Here's what they expect to happen when enterprises "get real" about cloud in 2013:

  1. The idea that everything is going to go to the cloud will go away.
  2. Cloud and mobile will become one and there will be a greater convergence between mobile applications and cloud-based services.
  3. Businesses will stop stressing about cloud SLAs and recognize that apps have to protect themselves. Organizations will realize that it's better to build the resiliency they need into the cloud-based apps, rather than the platforms they run on.
  4. Businesses will get real about cost modeling. Cloud isn't always cheaper; but most likely cheaper with the right use model.
  5. I&O will free the development teams to build apps in the cloud. Infrastructure and operations (I&O) teams will accept that in-house developers will be using public cloud platforms to build apps.
  6. Using the cloud for backup and disaster recovery will take off.
  7. We'll stop equating cloud with commodity. We are already seeing cloud services backed up by high-end hardware, offering GPUs, SSDs, and other clearly non-commodity infrastructure options. Expect to see more choices proliferate.
  8. Businesses will stop equating cloud with AWS. While Amazon Web Services has opened up a substantial lead in the cloud platforms market — arguably as large as 70% market share — in 2013 we'll see that market position give way to a cadre of strengthening competitors and new entrants.
  9. Businesses will acknowledge that virtualization does not mean cloud.
  10. Developers will realize development isn't that different in the cloud.

Contributors to the above Top 10 list also assert that the cloud will disrupt more and more technology sectors thought to be safely "high margin." For a more expansive explanation of the points above, please visit James Staten's blog or get Nick Heath's take at ZDnet.


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