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Award Winning SmartVoice

TelePacific Talks | June 2011

Up to Date | June2011
June 2011

OCiX Acquisition Complete

Our family has grown once again — and you didn't even know that we were expecting did you? Earlier this month, we finalized the acquisition of Orange County Internet Exchange (OCiX), a dedicated provider of neutral, carrier-class colocation services.

We realize that in order to deliver best-in-class solutions for your customers, you need to be equipped with an arsenal of solutions that address their unique business needs. That's something we have in common because at TelePacific we’re all about offering comprehensive services for our customers. That’s our scene. As a result of our most recent acquisition, we can now offer state-of-the-art datacenter colocation services in both Northern and Southern California markets.

This latest acquisition attests to the fact that we’re continuously adjusting our service offerings to meet our customers’ needs. We’ve been working hard behind the scenes to streamline the transition and ramp up the new services. So just what’s in store?

New SAS 70 Datacenter

We now have a SAS 70 certified datacenter in southern California which is a great complement to our Sacramento facility. Colocation is a prime ingredient for a stellar business continuity recipe. By adding additional capacity to our datacenter network we're expanding our available infrastructure to help you grow your businesses strategically. Both the Sacramento and the Santa Ana datacenters are transitioning to SSAE 16, the latest auditing standard that is evolving from SAS 70. We'll have more information on SSAE 16 and what it all means in an upcoming newsletter.

To celebrate the addition of the new datacenter, we're offering special pricing on cabinet space, power and bandwidth at all our datacenter and colocation facilities, including Irvine, Las Vegas, Los Angeles, Sacramento, San Francisco, San Jose, San Rafael and Santa Ana (OCiX). This is a perfect opportunity for your customers to get into a colocation center and safeguard their business continuity solutions while saving money.

Equipment Leasing

Sometimes it just makes sense for SMBs to lease equipment. In this current economic environment, many companies are unable to allocate the large capital outlay for purchasing equipment. Others may elect to lease equipment in order to be prepared for the evolution of technology without having to upgrade.

Whatever the reason may be, our leasing program is a powerful tool to keep in your back pocket when you encounter SMBs who need communication services and equipment but can't afford a purchase. It's always good to be the one with the answer to a quandary.

Best of all, we let them call the shots. When businesses use TelePacific’s telephone and data services they can lease from any vendor and equipment so they are free to choose what best fits their needs. We know that our customers like business solutions that are customizable and flexible. That’s why TelePacific’s leasing program provides a lot more flexibility than the leasing programs offered by other carriers, many of whom restrict what vendors the client can use, don’t provide buy-out options or require specific services to be bundled with the lease.

We’ll also simplify billing by combining the equipment lease and telecommunications services into one bill so their monthly expenses
are predictable and can be managed
online through our online
account management service,
OneCentral Portal.

2011 NGN Leadership Award

SmartVoice has been recognized for its quality and innovation once again! NGN Magazine recently awarded our beloved SmartVoice product with a 2011 NGN Leadership Award. The Third Annual NGN Leadership Award recognizes companies for applications and services that contribute to the evolution of next generation networks and the technologies that make them possible.

In addition to the recent NGN award, SmartVoice was awarded the 2010 Product of the Year award for outstanding innovation by Internet Telephony Magazine. So what’s with all the buzz about SmartVoice? It starts with the power of SIP…

The Power of SIP

Did you know that we have superpowers? We’re battling the woes of the telecom world to bring our customers innovative communication platforms so they can be superheroes at work day in and day out. Our SmartVoice service is a perfect example of ways we’re putting our superpowers to work for our customers. SmartVoice uses Session Initiation Protocol (SIP) — a powerful emerging protocol standard that delivers three things that you need: simplicity, scalability, and connectivity. SmartVoice SIP delivers…

Simplicity: SIP technology delivers integrated voice and data access. Customers can mix and match the feature packages that best fit their individual user or extension types from basic lines for fax machines to feature rich lines for support teams.

Scalability: With our broadband services — T1, Bonded T1 or Ethernet — TelePacific can provide up to 120 call paths and 10Mbps of bandwidth in 1Mbps increments. Dynamic bandwidth allocation means that when voice lines aren’t in use, the data bandwidth adjusts to capitalize on the available capacity.

Connectivity: Flexible network connection options support both traditional existing telephony equipment and next generation IP PBXs with high quality voice and data. Voice traffic is prioritized over data traffic so calls come through clearly.

SIP is the first protocol that enables multi-user sessions without restricting the message content or device. You could say that SIP has a “hands off” mentality when it comes to establishing telecom sessions. This is good news for our customers since that means it will deliver a quality connection whether they’re on an important call, conducting a web conference, or streaming content from the web.

SmartVoice utilizes SIP to offer a complete package of communication services for your business, combining unlimited local calling, internet access — even a private IP network — and up to 22 voice and data features at a flat monthly rate. Not even kryptonite could tame this dame but you don’t have to take our word for it. Plenty of others are taking note as well.


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