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Thank you

Vendor Newsletters | January 2010

thank you Telepacific
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Dear Valued TelePacific Vendor:

Thank you. It’s a simple statement but a powerful one, and one most people don’t hear often enough. So thank you. Thank you for the hard work and continued loyalty that has helped make TelePacific Communications the success that it is today.

Everyone involved with TelePacific—our vendors, sales force, customer service representatives and management—works together toward a common goal: providing customers with excellent telecommunications services and unparalleled customer service at a competitive price.

You play a key role in TelePacific’s success. Every referral you bring, particularly in the current economic climate, helps ensure that the company continues to grow strong, customers continue to receive reliable services and our vendors and partners continue to find this a profitable relationship.

And with your help, we continue to work effectively toward our goals. The business community has taken notice of TelePacific’s success and continued growth. Recently, Inc. Magazine named TelePacific Communications one of the Fastest Growing Private Companies in America for the third consecutive year. We were the second telecommunications company in the Top 100 Companies nationwide by dollars of growth and placed in the Top 100 in other categories as well.

While Inc. Magazine’s recognition speaks highly to what we’ve accomplished together to date, we can’t simply rest on our laurels. We must continue working hard and working smart to continue to be successful.

We need you to continue bringing referrals, we need customer service to continue providing unparallel support, and we need to continue to provide products and services that businesses need at a competitive price. Overall, we need to continue to work together to remain competitive and profitable during this economic downturn.

If you have any thoughts on how we could work better together, or have any helpful feedback that you’ve heard from customers, let us know. We’ve recently revamped our Terms and Conditions, based on customer feedback, to create a more streamlined experience. And that’s not the only customer or partner feedback that has changed the way we do business—we are always looking for ways to work more effectively with our partners and provide a better experience to our customers. Contact us at rp@telepacific.com with your feedback.

Thank you for your time, your referrals and your continued relationship with TelePacific. We look forward to celebrating many more successes with you!

Sincerely,

Ken Bisnoff
Senior Vice President, Strategic Opportunities

1-800-399-4925

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