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Hosted PBX, SMBs, BYOD, Security

TelePacific Talks | May 2013

Enter email subject here Up To Date | May 2013
May 2013

TelePacific Adds Cisco Gig-E Phones
to Hosted PBX Offering

In February, TelePacific rolled out its integrated Hosted PBX solution, a VoIP offering that runs on our secure 1Net MPLS network. In the latest addition to that offering, Cisco Gig-E IP phones are now available for businesses already using or planning to use Gigabit Ethernet (GigE) local area networks (LANs). These powerful business communications tools join a selection of Polycom IP phones for Hosted PBX.

The Cisco SPA512G single line and the SPA514 four line Gig-E business-class IP phones leverage the full power and flexibility of VoIP and put it at the service of smaller enterprises using 10 Base, 100 Base or Gig-E Ethernet networks, essentially "futureproofing" handset investments for companies that have not yet deployed Gig-E but could do so in the future.

Both handsets have dual gigabit Ethernet switched ports, speakerphone, caller ID, call hold, conferencing and a rich palette of features including easy station moves and shared line appearances across local and geographically dispersed locations — all supported by menu-based and web-based configuration that permits easy installation and secure remote provisioning Read more

Number of SMBs Using Cloud Computing
Doubles in One Year

In 2011, 21 percent of small businesses were implementing or maintaining cloud computing. In just one year, the count doubled to an impressive 42 percent, according to The State of the Cloud, a new report from CDW.

CDW surveyed 1,242 IT professionals to explore what drives the transition to the cloud, which applications are moving to the cloud and the advantages that businesses are realizing. Among the reports' key findings about small businesses:

  • Cloud is breaking away from traditional IT decisions as it becomes a more business-driven decision
  • Some 46 percent of cloud users agree that non-IT senior management is more involved in the cloud decision than in other IT decisions
  • IT professionals rank non-IT execs among the most influential managers on cloud decisions
  • Cloud users cite cost savings, increased efficiency and greater innovation as key benefits of cloud
  • Across all industries, storage and conferencing and collaboration are the top cloud services and applications
  • Biggest barriers include security concerns or proprietary data or applications, performance of cloud services and the technical aspects of integrating cloud applications or infrastructure with legacy systems

To download the full report, click here.

Nearly Half of Surveyed Employees Admit
to Bypassing Corporate Security

An alarming 46 percent of employees surveyed by Voltage Security said they bypass security controls to access necessary sensitive information to get the job done.

More disturbingly, while 29 percent of survey respondents said their companies would notice within seconds or minutes if sensitive data wasn't secured, a full 40 percent said they would never notice. And half of the respondents said they have had access to financial, customer or HR information they didn't really need — putting potentially sensitive information at risk.

BYOD Goes Mainstream

Some 95 percent of network engineers, IT directors and executives attending this year's Interop event in Las Vegas indicated their organizations have embraced bring-your-own-device (BYOD), allowing employees to connect via personal mobile devices to internal networks, according to a Network Instruments survey. However, only one-third of these companies have BYOD policies in place, indicating a growing security and management concern.

Also, as the use of personal devices on corporate networks increases, 54 percent of network managers reported end-user experience improved while using mobile devices, but more than 40 percent indicated their ability to monitor applications worsened. Other highlights of the on-site survey include:

Mobile Now Mainstream: Nearly all of the respondents have portable devices, and often multiple devices connecting to their corporate network. Of these, 97 percent of the respondents use laptops, followed by 79 percent connecting with smart phones, 70 percent with tablets and 34 percent use external USB drives.

Majority Lack Management Policy: Of the respondents with mobile devices connecting to their network, only 33 percent have any official BYOD policy governing the use of personal portable devices; 67 percent do not.

Largest BYOD Management Challenge: Of the respondents with mobile devices connecting to their network, only 33 percent have any official BYOD policy governing the use of personal portable devices; 67 percent do not.

Improved End-User Experience: When allowing users to bring portable devices, 54 percent reported improved end-user experience, compared to only eight percent of end users reporting deteriorating conditions.

Worsening Application Monitoring and Troubleshooting: Nearly 41 percent responded that their ability to monitor application performance worsened after allowing users to connect via their own devices; this compared to 17 percent who saw improved monitoring. Similarly, 38 percent indicated troubleshooting became more difficult after allowing the use of personal portable devices. Read more


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