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Gig-E Phones, Cloud, SIP and PCs

TelePacific Talks | April 2013

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April 2013


TelePacific Adds Cisco Gig-E Phones
to Hosted PBX Offering

TelePacific now offers two Cisco Gig-E phones for Hosted PBX customers already using or planning to use Gigabit Ethernet (GigE) local area networks (LANs).

The Cisco SPA512G single line and the SPA514 four line Gig-E business-class IP phones leverage the full power and flexibility of VoIP and put it at the service of smaller enterprises using 10 Base, 100 Base or Gig-E Ethernet networks, essentially "futureproofing" handset investments for companies that have not yet deployed Gig-E but could do so in the future.

Both handsets have dual gigabit Ethernet switched ports, speakerphone, caller ID, call hold, conferencing and a rich palette of features including easy station moves and shared line appearances across local and geographically dispersed locations — all supported by menu-based and web-based configuration that permits easy installation and secure remote provisioning.

Cloud Security Better Than On-Premises,
Say IT Directors

New research commissioned by ANS Group reveals that concerns about cloud data security are diminishing. More than half (52 percent) of IT decision makers in enterprises think that storing their data in the cloud is more secure than storing it in-house.

Indeed, cloud users have fewer critical incidents than non-cloud users, suggests the study, and half of the non-cloud users believe that implementing cloud would lead to fewer critical incidents. In addition, more than 90 percent of IT directors in large organizations think that having a cloud service provider would benefit their organization and see cloud adoption as an important ingredient to operational success.

When it comes to selecting a provider, technical experience and financial stability rank as the most important factors, highlighting the need for organizations to know that a cloud provider has proven experience and is financially stable. If your clients have similar concerns, they can rest easy when evaluating TelePacific as a colocation and data backup provider. We have deep experience with colocation, data backup and recovery services. Also, as detailed in our corporate Quick Facts 2013, we are very strong financially.

The Ponemon Institute's recent survey of small businesses throughout the United States found that 55 percent of respondents had a data breach, and 53 percent had multiple breaches. Estimates concerning the amount of data breaches that regularly occur vary, but the cost of data loss resulting from internal (hardware failure, human error, theft, etc.) and external forces runs in the many billions annually. The demands of requirements like SEC Rule 17a-4, 21CFR Part 11, HIPAA, Sarbanes-Oxley, DoD 5015.2 and others make data breaches cripplingly expensive and customer expectations are equally taxing. All-too-often, businesses that suffer attacks and loss of data do not survive.

TelePacific owns and operates four SSAE 16 certified datacenters that offer the highest levels of security, redundancy and high bandwidth access to your client's equipment— without expensive circuits or fiber connections to their premises. And if they prefer to keep their infrastructure on-site, our RemoteStor data backup services provide an extra layer of protection with SLAs that guarantee 100 percent restore success.


Will SIP Overtake T1 by 2015?

More businesses are adopting SIP trunking services and fewer are utilizing T1 lines and ISDN circuits, according to the latest survey from Infonetics Research. The survey also suggests the trend will accelerate — with SIP passing T1 in popularity in two short years. By 2015, Infonetics sees the percentage of respondents using SIP growing from 38 percent currently to 58 percent, while the percentage using T1 lines declines from 71 percent currently to 55 percent.

"SIP adoption is growing as businesses seek to improve the reliability and lower the cost of communication services," says Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research, and author of the study.

Indeed, businesses adopting SIP services benefit from an average cost savings of 33 percent, according to a report published by the Analyst Division of Webtorials. The researchers found that the two top drivers for implementing SIP are related to cost savings, but the ability to add new SIP-based features is also a strong driver.

PC Shipments Post Steepest Decline Ever

Worldwide shipment of personal computers collapsed -13.9 percent to 76.3 million units, which is much worse than the forecast decline of 7.7 percent, according to IDC. This is the fourth consecutive quarter of declines and is the worst quarter since analysts started tracking records in 1994.

The U.S. market had another dismal quarter, contracting -12.7 percent year on year, with a drop of -18.3 percent compared to the fourth quarter of 2012. With total volume falling to 14.2 million, quarterly shipments reached their lowest level since the first quarter of 2006. With this latest figure, the U.S. is now in its tenth consecutive quarter of year-on-year contraction excluding a brief moment of growth – less than 2 percent year on year in the third quarter of 2011.


Weak PC sales throughout 2012 were blamed on expectations for Windows 8. Now the "lukewarm reception" to Windows 8 is being blamed, as well as changing consumer preferences. "Fading Mini Notebook shipments have taken a big chunk out of the low-end market while tablets and smartphones continue to divert consumer spending," IDC says.

For many business users, no smartphone or tablet will ever replace large monitors and the sheer horsepower of PCs. But will volumes eventually drop so low that the prices of PCs actually go up?

 
 
 

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