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Introducing Hosted PBX Suite

Vendor Newsletters | December 2012

T Talks December archive version TelePacific Talks | December 2012
December 2012

As we approach year-end, we wanted to take this opportunity to extend our sincere gratitude because it is customers like you who make our business possible. We have enjoyed serving you this year and we hope that our products and customer service have not only met your expectations but helped you grow and prosper in 2012.

On behalf of the more than 1,500 employees at TelePacific, please know that we greatly value your trust and confidence, and that we sincerely appreciate your business. We hope that you had a successful and fulfilling year and wish you and yours happy holidays and all the best in 2013.

TelePacific Intros Hosted PBX Suite

TelePacific has introduced a hosted PBX suite for small and medium-sized businesses. The new offering is a fully managed and feature-rich cloud-based integrated communications solution that allows employees to make and receive phone calls from any location and on any device. It also integrates seamlessly with workplace technology and supports multiple locations under one service account.

With TelePacific's portfolio of broadband access products and powerful session initiation protocol (SIP) network, the hosted PBX solution provides measurable voice quality, hassle-free management and maintenance, and scalable bandwidth that gives businesses the voice and data services they need, when they need them. Using the company's T1, bonded T1 or Ethernet broadband services, businesses can utilize up to 100 Mbps of bandwidth in 1 Mbps increments. Voice takes priority so when an employee makes or receives a phone call, TelePacific's hosted PBX immediately allocates bandwidth to the voice traffic, but only as long as the call is in progress. As a company's voice needs fluctuate throughout the day, its data bandwidth adjusts to capitalize on the available capacity. Read more

Tablets, Cloud Services Top SMB Priorities in 2013

Tablet purchases and cloud services adoption are central themes of an updated IT spending priorities survey conducted by IT social community Spiceworks, as reported by Heather Clancy with ZDNet.

Spiceworks' latest State of SMB IT survey shows that more than half of small and midsize businesses (53 percent) support tablet computers on their networks. Within another eight months, the penetration should reach 65 percent, according to the data.

Cloud services adoption also has spiked as they are in use by 62 percent of those surveyed, compared with 48 percent in the first half of 2012. By mid-2013, that number should reach 73 percent, the Spicework data suggests. Virtualization growth has steadied, inching upward to 65 percent from 64 percent in the first half of 2012. For the first time, this study looked into desktop virtualization showing 39 percent of SMBs either use or plan to use desktop virtualization technologies in the first half of 2013.

Hardware continues to account for the largest share of SMB IT budgets at 40 percent, followed by software at 34 percent and IT services at 26 percent. Within hardware, new purchases of desktops and laptops steadied in the last six months while tablets spiked to 38 percent from 30 percent showing a shift of dollars toward mobile.

The State of SMB IT Report is a semi-annual study released by Spiceworks' Voice of IT® market insights program, which publishes stats, trends and opinions collected from small and medium business technology professionals. The 2H 2012 State of SMB IT is the seventh edition of this study which is designed to keep an active pulse on the happenings of small and medium business IT professionals and IT departments. Responses to this latest survey were collected from 1,356 IT professionals around the world in companies with less than 1,000 employees. Click below to download the report.


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