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2-Way Nationwide Calling

Vendor Newsletters | August 2012

T Talks August archive version TelePacific Talks | August 2012
August 2012

SmartVoice Now Has 2-Way Nationwide Calling

SmartVoice SIP, PRI and Business Line services now are available nationwide. The expanded reach is made possible with our release of physical 2-way Nationwide Telephone Numbers (NTNs) and National SmartVoice to customer locations outside the TelePacific footprint. Read more

SIP Deployments Saving Businesses 33 Percent

Nearly one in three business enterprises have deployed Session Initiation Protocol (SIP) Trunking and benefited from an average cost savings of approximately 33 percent, according to the "2012 SIP Trunking State-of-the-Market Report," a newly published study conducted by the Editorial and Analyst Division of Webtorials.

The top two drivers for implementing SIP Trunks relate to direct cost savings, but the ability to "add new SIP-based features such as presence or unified communications (UC)" was a strong driver for half of the respondents. Read more

10 Ways Small Businesses Can Stretch
Their IT Budgets

Given economic conditions, IT departments are doing everything they can to save money. Many are looking at the all-too-obvious cuts and neglecting a helpful chunk of less obvious ways to pinch those pennies, according to Jack Wallen, writer and blogger for TechRepublic. He offers a combination of the two in his top 10 list of cost-cutting measures, asserting that they can go a long way toward precious budget dollars. Among his ideas:

  • Drop Microsoft Office
  • Migrate your terminal server to a Linux box
  • In-house your CRM/ERP/HRM solutions
  • Keep good backups of everything
  • Implement a help desk solution

Wallen says that no "system" or solution is perfect but that many of his ideas will help businesses find fairly immediate savings. To view the details of this list of IT cost-cutting suggestions, click here.

Tips for Building a Mobile Device Strategy

Research firm IDC predicts that by 2015, nearly 55 percent of corporate business mobile devices will be employee-liable devices. This trend is likely to be echoed with tablet computers, and that concerns many CIOs and network administrators. This trend and the rapid growth of mobile workers make an enterprise mobility strategy and mobile device management (MDM) solution a necessity, according to a new whitepaper from RIM.

Most MDM solutions employ user-defined "rules" mapped to specific policies within mobile strategy documents. When properly deployed, MDM solutions allow IT administrators to manage smartphones and tablets similar to the way that they manage conventional IT assets such as desktop and laptop computers. They automate important IT tasks such as mobile device asset management, device configuration, firmware/software distribution, and backing up and restoring device information.

MDM can be very challenging in corporate environments that support employee liable phones. Each make and model of phone may support a different degree of MDM, for example. RIM's white paper identifies several key elements for developing successful mobility strategies and MDM solutions including:

Asset Management: The inventory stage is one of the most essential elements for a successful MDM strategy. Quite simply, it is critical that IT departments are aware of who is using what make and model of mobile device, what operating system, version, and what firmware release, as well as what applications are installed on every mobile device that is accessing the corporate network.

The asset inventory phase is an excellent opportunity to begin the segmenting and profiling of mobile users that was defined within the company's mobile strategy, according to the paper. Determining whom in the organization needs a mobile device for what purpose allows IT to segment and categorize mobile devices by job function, mobility requirements, geographic location, device type/class or any other criteria. This categorization is a powerful enabler for MDM. Instead of specific users, IT staff can use the categorization to configure security profiles, device settings, and application suites.

Over-The-Air (OTA) Features: Since mobile workers spend so much of their time away from the office, one of the most important requirements for any MDM solution is comprehensive over-the-air capabilities. OTA allows IT real-time management of mobile devices no matter where they are, or what time of day it is. OTA for mobile devices is also important since they tend to be replaced more often than laptops and desktops; an average of 18 months as opposed to three years.

The paper also covers mobile security management issues such as configuraton management, backup/restore, authentication, remote locking/wiping, encryption, and virus and other malware protection. Acquiring smartphones from TelePacific for your employees minimizes exposure to the BYOD trend and its inherent device management and security issues. Read more


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