TelePacific Monthly

It seems like every company under the sun has a gimmicky customer loyalty program—fly 20 times with us, pay extra fuel charges, meal charges, pillow and blanket charges, and salted peanut charges every time you fly and we’ll give you a free flight (that you already paid for with all the surcharges). Or perhaps it’s the gas station offering you a free medium-sized drink with the purchase of 1,000 price-gouged gallons of premium gas...or better yet, the proverbial free toaster! You can’t help but wonder how many ways they secretly charged you in order to pay for the “free” loyalty gift. But more importantly, was the free toaster really the reason you continued using that company’s services for so long?

Gimmick and Gotcha Free

Your loyalty and your continued business are more valuable than a toaster. That’s why at TelePacific, we don’t engage in silly customer loyalty programs. Yes, we absolutely appreciate and value your loyalty (thanks for being our customer!). But we don’t show our appreciation with free toasters or medium-sized drinks.

Here’s our gimmick-free loyalty offer: Stay with TelePacific and you’ll continue to receive unparalleled customer service, customized telecom solutions, tools that will help your company stay competitive and pricing that makes it all an incredible value. We know what you’re thinking...“Hey, you’re not giving us anything new!” To which we reply, “That’s right...we’re giving it all to you from the very start. Why hold back?” The loyalty reward comes from the fact that the longer you stay with us, the more money you'll save, the more competitive you'll be, and the fewer telecom headaches you'll suffer.

Think of it this way: Wouldn’t you rather have your bank give you better interest rates, better customer service and more convenient locations instead of a toaster that burns your toast more often than not and is considered a fire hazard in 23 states? It’s the same principle at TelePacific. Instead of wasting your time and kitchen counter space with household electronics, we give you products like SmartVoice, OnePac, and OneSecure that are right for your company. No wasted money on services, products or lines you don’t use. No wasted bandwidth with our Dynamic Bandwidth. No wasted time on hold for customer service. Time savings, money savings, excellent customer service—those are some of the reasons to stay with a company...not for fruit baskets or toasters. With the money you save, you can buy your own state-of-the-art toaster that doesn’t burn your toast (unless you set it to burn your toast). Or, if you’re the responsible type, you can reinvest the savings in your business, helping you grow your company and toast the competition. Hey, what do you know? There will be a toaster after all—you!

Protection Against Toasted Assets

By the way...if you do end up with a toaster from one those crazy customer loyalty programs and it burns your toast, sending up a plume of smoke that sets off your fire sprinkler system, drenching your computers and causing an electrical fire that burns down your office and all your computer files, don’t fret. Okay, fret a little; you did just lose your office. But don’t fret too much, at least if you have TelePacific’s RemoteStor service. With RemoteStor, all of your data is backed up far away from your office so that in the event that a malfunctioning free toaster burns your office to the ground, you can easily have all your data sent to any computer with Internet access—allowing you to get back to work and be profitable while you figure out your new toaster-free office location. And at that point, you’ll truly believe that RemoteStor is the greatest thing since sliced bread—toasted or not.

Any way you slice it, great companies like TelePacific reward their customers with reliable, excellent, competitively priced products and services. That is, after all, what we do best. All the burnt toast in the world wouldn’t get us the customer loyalty and longevity we enjoy if we didn’t have the products and people to back it up. So once again...thanks! We’re happy to be working with you.